Cancelled flight SN2104 of 02/08/2026
On 2 August 2026, Brussels Airlines flight SN2104 between London Heathrow and Brussels never took off: the airline cancelled it and passengers had to find another way to travel.
EU Regulation 261/2004 also protects passengers when a flight is cancelled: if the airline gave less than 14 days' notice, cash compensation is due on top of a refund or an alternative flight, unless there were extraordinary circumstances.
The route between London Heathrow and Brussels is about 350 km long. For flights under 1,500 km, compensation is €250 per passenger, children included.
We have already filed a claim with Brussels Airlines for flight SN2104. If you were on board, it takes a minute to check whether you are owed compensation: DelayFlight24 follows the claim until payment and keeps 25% + VAT only if it succeeds.
How much the passengers of flight SN2104 can claim
The amount is per passenger, children included, and does not depend on the ticket price. It is due for arrival delays of 3 hours or more, flights cancelled less than 14 days in advance and overbooking, unless there are extraordinary circumstances.
Were you on the flight? What to do now
- Keep your boarding pass and booking
The confirmation email or a screenshot of the app is enough. - Keep the cancellation notice
What counts is when the airline told you: with less than 14 days' notice compensation is normally due. - Do not accept a voucher instead of compensation
By accepting a voucher you may give up the cash compensation. - Check your flight with DelayFlight24
We deal with the airline, in court if needed. You pay 25% + VAT only if you get compensation.
Brussels Airlines: DelayFlight24 figures
Frequently asked questions
Does bad weather or a strike rule out compensation?
Severe weather and strikes outside the airline, such as air traffic control strikes, are extraordinary circumstances. Strikes by the airline's own staff and technical faults normally are not.
How long do I have to claim?
You can claim months or even years after the flight: the time limit depends on the country. It is better not to wait, as documents get harder to find.
How much does the service cost?
Checking your flight is free and you pay nothing if no compensation is paid. If we win, we keep 25% + VAT.
Can I also get my ticket refunded?
If the flight is cancelled, or the delay is over 5 hours and you decide not to travel, you can also ask for a ticket refund on top of compensation.
Are children entitled to compensation?
Yes, every passenger with a ticket is, children included. Only infants travelling for free are excluded.