Cancelled flight VY1240 of 01/01/2023
Vueling flight from Cardiff to Alicante has been canceled due to unknown reasons.
This cancellation caused inconvenience to passengers who had to reschedule their trip.
Passengers affected by the cancellation are eligible for 250€ compensation.
According to European Regulation CE 261/2004, passengers have rights in the case of flight cancellations with less than 14 days notice, as in this case.
Passengers are entitled to compensation as follows:
- 250€ for flights less than 1.500 km
- 400€ for flights from 1.500 km to 3.500 km
- 600€ for flights over 3.500 km
Passengers can file a claim to receive the mentioned Vueling compensation and, with DelayFlight24 help, receive free assistance throughout the process.
Click here to claim your compensation.
How much the passengers of flight C29A can claim
The amount is per passenger, children included, and does not depend on the ticket price. It is due for arrival delays of 3 hours or more, flights cancelled less than 14 days in advance and overbooking, unless there are extraordinary circumstances.
Were you on the flight? What to do now
- Keep your boarding pass and booking
The confirmation email or a screenshot of the app is enough. - Keep the cancellation notice
What counts is when the airline told you: with less than 14 days' notice compensation is normally due. - Do not accept a voucher instead of compensation
By accepting a voucher you may give up the cash compensation. - Check your flight with DelayFlight24
We deal with the airline, in court if needed. You pay 25% + VAT only if you get compensation.
Vueling: DelayFlight24 figures
Frequently asked questions
Does bad weather or a strike rule out compensation?
Severe weather and strikes outside the airline, such as air traffic control strikes, are extraordinary circumstances. Strikes by the airline's own staff and technical faults normally are not.
How long do I have to claim?
You can claim months or even years after the flight: the time limit depends on the country. It is better not to wait, as documents get harder to find.
How much does the service cost?
Checking your flight is free and you pay nothing if no compensation is paid. If we win, we keep 25% + VAT.
Can I also get my ticket refunded?
If the flight is cancelled, or the delay is over 5 hours and you decide not to travel, you can also ask for a ticket refund on top of compensation.
Are children entitled to compensation?
Yes, every passenger with a ticket is, children included. Only infants travelling for free are excluded.