Middle East Airlines compensation: which MEA flights qualify
Middle East Airlines – Air Liban, better known as MEA, is Lebanon's flag carrier. From its base at Beirut–Rafic Hariri International Airport it serves London Heathrow, Paris, Frankfurt, Brussels, Geneva and more. If your MEA flight left Europe and landed very late, was cancelled or you were bumped, you could be owed a fixed payment of up to €600 per passenger.
There is one big catch. MEA is a Lebanese airline, not a European one, so Regulation (EC) 261/2004 only applies to its flights departing from an airport in the EU, Iceland, Norway or Switzerland. Frankfurt to Beirut is covered; the Beirut to Frankfurt return is not.
Late arrival
Your MEA flight from Europe reached its final destination 3 hours or more late.
Departures from EuropeCancellation
MEA scrapped the flight and told you less than 14 days before departure.
Short noticeBumped
Oversold flight, boarding refused despite a valid ticket.
Payable on the dayNot covered
Flights from Beirut, and genuine outside events such as closed airspace.
ExclusionsNot sure where your trip stands? Enter your MEA flight and we will tell you whether it qualifies.
How much MEA owes per route
Distance to your final destination sets the amount, not the fare. Most nonstop routes from continental Europe to Beirut sit in the middle band.
| Distance | Sample MEA departures from Europe | Payment |
|---|---|---|
| Up to 1,500 km | Athens–Beirut, Larnaca–Beirut | €250 |
| 1,500 to 3,500 km | Brussels–Beirut, Amsterdam–Beirut, Geneva–Beirut, Rome–Beirut | €400 |
| Over 3,500 km | Paris–Beirut–Abidjan on one booking | €600 |
Every passenger has their own claim. A couple travelling with two children in their own seats on a Brussels–Beirut flight cancelled at the last minute could be owed €1,600 between them.
MEA flight delayed: what to do at the airport
Delay is measured on arrival, at the moment the first aircraft door opens in Beirut. If your MEA departure from Europe is running late:
- Snap the departures board showing the ME flight number and revised time.
- Ask the MEA desk for the reason and write down what you are told.
- Keep your boarding pass and e-ticket receipt, paper or digital.
- Note your landing time in Beirut: it decides whether you pass the 3-hour mark.
- Do not sign any waiver or swap your cash entitlement for a voucher.
Meals, drinks and hotel while you wait
On departures from Europe, MEA must look after you once the wait reaches these limits:
| Flight | Care from |
|---|---|
| Up to 1,500 km (Athens–Beirut) | 2 hours |
| 1,500 to 3,500 km (Geneva–Beirut) | 3 hours |
| Over 3,500 km | 4 hours |
| Delay of 5 hours or more | You may drop the trip and get a refund |
Connecting in Beirut
With a single booking from Europe via Beirut, only the arrival at your final stop counts: reaching Abidjan 3 hours late after a missed connection in Beirut means €600. More on our page about a delayed Middle East Airlines flight.
Middle East Airlines flight cancelled
When MEA cancels a departure from Europe, two separate rights add up:
Your choice: your money back within 7 days or the next available seat to Beirut.
On top of that, if the notice reached you less than 14 days ahead.
| Notice given | Compensation |
|---|---|
| 14 days or more | None |
| 7 to 13 days | Due, unless the new flight leaves no more than 2 hours early and lands less than 4 hours late |
| Under 7 days | Due, unless the new flight leaves no more than 1 hour early and lands less than 2 hours late |
Schedule changes. A big shift in departure time announced shortly before travel can count as a cancellation. See our page on a cancelled MEA flight.
MEA overbooking on flights to Lebanon
If MEA refuses to board you against your will at Heathrow, Paris or Frankfurt, compensation is due straight away. Not if the problem was yours, such as an expired passport. Read more about Middle East Airlines overbooking.
Strikes and MEA flights
If MEA's own pilots or cabin crew walk out, the airline still has to pay: the EU Court of Justice treats staff strikes as part of normal business (case C-28/20). A strike by European air traffic controllers or airport workers is different: no compensation, although meals and rerouting still apply.
Middle East Airlines turned you down? The usual reasons
A problem found during routine maintenance is part of running an airline.
EU Court of Justice, case C-549/07A real airspace closure lets MEA off; a vague reference does not.
Here MEA is right: as a non-EU airline, its flights from Lebanon to Europe fall outside the Regulation.
Flights from Beirut, London and SkyTeam codeshares
MEA has been a SkyTeam member since 2012. What matters is the airline that actually operates the flight: if you hold an MEA ticket but the Beirut–Paris leg is flown by a European carrier such as Air France, that leg is covered even towards Europe. Flights leaving the UK fall under the UK's own version of the rules (UK261), overseen by the CAA.
Claiming from Middle East Airlines: alone or with us
You write to MEA customer service, wait, and if refused turn to the national enforcement body of the country where the flight departed or to the courts.
Two minutes online; we handle the claim, formal demand and any court case with our own lawyers. Fee only on success: 25% + VAT, legal costs included even if we lose.
Documents to have ready
- MEA e-ticketWith the booking reference and the ME flight number.
- Passport or IDFor every traveller, children too.
- Messages and receiptsDelay alerts, airline emails, meal or hotel receipts.
Time limits
The Regulation sets no deadline of its own: national law decides (EU Court of Justice, case C-139/11). A Frankfurt–Beirut flight from a few years back may still be claimable: give us the date and we will check.
How long MEA takes to pay
If MEA accepts, payment usually comes through within a few weeks. If it refuses, the formal demand and any court case add several months. We send you your share by bank transfer.
Delayed or damaged bags with MEA
Luggage is governed by the Montreal Convention, on flights from Beirut too. Fill in a PIR at the baggage desk before leaving the airport, then write to MEA within 7 days for damage and within 21 days of delivery for delayed bags.
Middle East Airlines contacts and flight status
- Head office
- Middle East Airlines – Air Liban S.A.L., Beirut, by Rafic Hariri International Airport, Lebanon
- Complaints
- Customer service channels listed on mea.com.lb
- Flight status
- MEA official website