DelayFlight24 blog: guides to your rights when you fly
Delays, cancellations, missed connections, baggage and documents: practical guides on what to do and what you are owed under EU rules.
Latest guides
Flying with a temporary or emergency travel document
Passport lost or stolen abroad: how to get an emergency travel document from your consulate, what to bring and when a police report might be enough.
Rights and compensationVoucher instead of a refund: can you refuse it?
Offered a voucher by the airline? Refunds and compensation are owed in money: when you can refuse it, when it is worth it and what to do if you accepted.
Rights and compensationFlight refund or compensation: the differences
A ticket refund and up to €600 compensation are different rights and you can get both. When they are owed, how much they are worth and how to claim.
Rights and compensationHow flight compensation is calculated: table and examples
Compensation for a delayed, cancelled or overbooked flight: €250, €400 or €600 by distance. How to work it out, arrival delay and several passengers.
Check-in and documentsHow to read a flight ticket and boarding pass
Booking reference, flight number, operated by, gate, boarding time and group: how to read your ticket and boarding pass, and which details you need to claim.
CompensationFlight delayed or cancelled?
Check for free in 2 minutes whether you are owed up to €600 per passenger. You only pay if you get compensated.
Check-in and documentsStandby flights: what they are, how they work and the risks
Flying standby means waiting for a free seat with no confirmed booking. Who can do it, how it works, the risks and how it differs from overbooking.
BaggageWizz Air hand luggage: sizes, weight and WIZZ Priority
Wizz Air hand luggage: free 40Ă—30Ă—20 cm bag up to 10 kg, 55Ă—40Ă—23 cm trolley with WIZZ Priority. Sizes, checked bags and tips to avoid gate fees.
Check-in and documentsWizz Air check-in: when it opens, closes and what it costs
Wizz Air online check-in is free from 24 hours (30 days with a seat) until 3 hours before. Paid airport check-in, Auto Check-in and gate 30 minutes before.
Check-in and documentsVueling name change: how to do it and when it is free
Vueling name change: free corrections through customer services, ticket transfer with a change fee and fare difference, up to 2 hours before the flight.
Check-in and documentsVueling flight change: how to do it, Flex Pack and 24 hours
Change a Vueling flight: date and time up to 2 hours before, fee plus fare difference. When it is free: 24-hour grace period, Flex Pack, Fly Pro, Fly Grande.
Stress-free travelVueling pet policy: cabin only, weight, carrier and documents
Pets on Vueling travel in the cabin only, never in the hold: 45 Ă— 39 Ă— 21 cm carrier, 10 kg max. Accepted animals, booking, documents and UK routes.
BaggageVueling hand luggage: sizes, weight and checked bags
Vueling hand luggage: free 40Ă—30Ă—20 cm bag, 55Ă—40Ă—20 cm overhead bag up to 10 kg with Fly, Fly Pro and Fly Grande. Checked bags 15 to 30 kg, plus tips.
Was your flight delayed or cancelled?
Find out in 2 minutes how much you are owed. Nothing upfront: you only pay if you get compensation.
- Check in 2 minutes
- Nothing upfront
- Up to €600 per passenger