Trade Air Compensation 2026 | Online Claim Form

Trade Air compensation: up to €600 per passenger

Trade Air flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

Up to €600 per passenger

Check in just 2 minutes

Nothing upfront: you only pay if you get compensation

Legal assistance specialised in air travel

DelayFlight24 applies European Regulation EC 261/2004

In short

Delay: if you arrive 3 hours or more late, Trade Air owes €250 to €600 per person, depending on the distance.

Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.

Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.

With DelayFlight24 you pay nothing upfront: if Trade Air pays, you keep €173.75 out of €250 or €278 out of €400.

Trade Air compensation: your rights on flights in Croatia

Trade Air is a privately owned Croatian airline headquartered in Zagreb and founded in 1994. It does two kinds of flying: charters for tour operators and, under contract with the Croatian state, the domestic routes that link Osijek in the east with Zagreb and the Adriatic coast. If you hopped between Split, Dubrovnik and Osijek on holiday, there is a fair chance you were on a Trade Air plane.

Croatia is an EU member, so Trade Air is a European carrier. Regulation (EC) 261/2004 covers its domestic flights, every flight departing from the EU and charters flying back into Europe from outside it.

Arrived late

Three hours or more behind schedule, domestic hops included.

From 3 hours

Flight scrapped

You found out less than two weeks before departure.

Under 14 days

No seat at the gate

Turned away despite a valid ticket and arriving on time.

Due immediately

When it is not due

Severe bora winds, dense fog or similar events outside the airline's control, if proven.

Extraordinary events

Want a quick answer? Check your Trade Air flight in a couple of clicks.

What Trade Air owes you

The price of the ticket is irrelevant; the amount is set by the distance flown.

Distance	Examples	Payout
Up to 1,500 km	Osijek–Zagreb, Osijek–Split, Osijek–Dubrovnik and every other domestic route	€250
1,500 to 3,500 km	Charters from Croatia to Egypt	€400
Over 3,500 km	Hardly ever flown by Trade Air	€600

The money is per person: three of you on an Osijek–Dubrovnik flight that lands four hours late means €750. Children with their own seat get the same as adults.

Trade Air delay: what to do at the airport

Croatia's regional airports are small and updates are often given by word of mouth, so:

Photograph your boarding pass showing the C3 code.
Ask for the reason in writing at the airline or handling desk.
Note when the doors open at your destination.
Keep receipts for snacks, meals, taxis and hotels.
Do not sign away your rights in exchange for vouchers.

Care you are owed

Route length	Meals and drinks from
Up to 1,500 km	2 hours
1,500-3,500 km	3 hours
Over 3,500 km	4 hours
From 5 hours	You may abandon the trip and get the fare back

If the wait runs overnight, Trade Air must pay for a hotel and the transfer to it.

Multi-stop flights

Trade Air's domestic network has included flights with an intermediate stop, such as Osijek–Pula–Split. On a single ticket, only the delay at your final stop counts. Read more on Trade Air delay compensation.

Does your Trade Air flight qualify?Check in 2 minutes, with no obligation.

Check your flight

Trade Air flight cancelled: what you can claim

Money back or a new flight

Your choice, in every case.

€250-600 on top

When the cancellation reached you less than 14 days before the flight.

When you were told	Compensation
14 days or more ahead	No
7-13 days ahead	Yes, if the replacement leaves over 2 hours earlier or lands 4 hours or more later
Under 7 days ahead	Yes, if the replacement leaves over 1 hour earlier or lands 2 hours or more later

The 2026 gap. Croatia's contract for subsidised domestic flights expired at the end of March 2026, and Trade Air halted those routes until 20 July 2026, when the Osijek services restarted. If your flight was cut in that window, what matters is when you were told. See Trade Air cancellation compensation.

Bumped by Trade Air

Turned away because the flight was overbooked? You are owed compensation on the spot plus another flight. Missing travel documents are a different story. Full details on Trade Air overbooking.

Strikes and Trade Air

If Trade Air's own pilots or cabin crew walk out, the airline still pays: the EU Court of Justice sees it as an internal matter (case C-28/20). A strike by Croatian air traffic control, by contrast, is an outside event.

Trade Air said no? Which excuses hold up

Usually payable

"Aircraft fault"

A small fleet means one breakdown grounds a lot, but that remains the airline's risk.

EU Court of Justice, case C-549/07

It depends

"Strike"

Payable if its own staff struck, not if controllers did.

EU Court of Justice, case C-28/20

Usually payable

"Our state contract ended"

Contract and planning issues are not extraordinary circumstances.

Often not payable

"Bora or fog"

Only valid if the weather really stopped the flight at that airport; we check.

Claim rejected by Trade Air? We review the reasoning and, if it is weak, take it further. Check your flight.

Subsidised domestic routes

The Croatian state funds a handful of routes that are vital for connections but not profitable on their own. Trade Air flies the ones from Osijek to Zagreb, Pula, Rijeka, Zadar, Split and Dubrovnik. A subsidy does not shrink your rights: the same rules apply as on any commercial flight. Trade Air has also flown services on behalf of Croatia Airlines in the past.

Claiming from Trade Air: two routes

Going it alone

You write to the airline yourself and, if refused, turn to the national enforcement body of the country you flew from, or the courts, at your own expense.

Letting us handle it

A two-minute form and an e-signature; our own lawyers deal with formal demands and court. Success fee only: 25% + VAT, so €173.75 of €250 is yours. We cover legal costs even if we lose.

Documents

Trade Air ticketConfirmation or boarding pass.
IDPassport or ID card for every traveller.
EvidenceTexts, emails and receipts.

How long you have

The Regulation sets no deadline; national law where you sue decides (EU Court of Justice, case C-139/11). Tell us the date and we will check.

When the money arrives

If the airline says yes, expect payment within a few weeks. Legal action adds a few months. We email you whenever something changes.

Bags and Trade Air

Lost or damaged luggage falls under the Montreal Convention. File a PIR at the baggage desk and send your claim within 7 days for damage or 21 days after the bag is returned for a delay.

Trade Air contact details and information

Head office: Zagreb, Croatia
Main base: Zagreb Franjo Tuđman Airport
Timetables and bookings: Official Trade Air website

You only pay if you are paid. Find out if Trade Air owes you compensation.

What if Trade Air does not pay? We go all the way

Many airlines only pay when they realise we will not give up. If they refuse or do not reply, our lawyers take legal action, and you do not have to do anything.

Claim to the airline

We send the formal claim with all the documents.

Formal notice

If they do not pay, we send a formal notice with legal value.

Our lawyers in court

Our lawyers take the airline to court, all the way to a judgement.

If we lose, you pay nothingNo fee and no costs. If we win, the fee is 40% + VAT.

Legal costs are on usYou pay nothing for the court case, even if we lose.

All the way to a judgementWe do not stop at the formal notice: if needed we go to court.

Trade Air compensation: frequently asked questions

Is Trade Air an EU airline?

Yes. Trade Air is based in Zagreb and Croatia is in the EU, so EU261 covers its domestic flights, its departures from the EU and its flights into Europe from non-EU countries.

How much is a three-hour delay on a Trade Air domestic flight worth?

€250 per passenger. Every Croatian domestic route, such as Osijek–Zagreb or Osijek–Dubrovnik, is under 1,500 km. The only exception is a delay the airline can prove was caused by extraordinary circumstances.

My Trade Air flight was a state-subsidised route. Do I have the same rights?

Yes. Public service obligation routes such as those from Osijek follow EU261 just like any other flight, so delays, cancellations and overbooking give rise to the same compensation.

Trade Air suspended its domestic flights in spring 2026. Can I claim?

If your flight was cancelled you are always entitled to a refund or a new flight. Compensation depends on the notice you were given: with under 14 days' warning it is normally due. Enter your details and we will check.

Trade Air blamed the bora wind. Does that end my claim?

Only if the weather genuinely prevented the flight at that airport at that time. We check the weather and traffic records before giving you an answer.

I flew Trade Air on a tour operator charter. Who do I claim from?

From Trade Air, as the airline that operated the flight. The tour operator is responsible for your package, but EU261 compensation is owed by the carrier.

How long do I have to claim against Trade Air?

EU261 has no built-in deadline; national law where you bring the claim applies, as the EU Court of Justice held in case C-139/11. Tell us the flight date and we will tell you where you stand.

What does DelayFlight24 charge for a Trade Air claim?

Nothing upfront. If we recover the money we keep 25% + VAT: you get €173.75 of €250 or €278 of €400. Legal costs are on us even if a court case is lost.

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