Mahan Air Compensation 2026 | Online Claim Form

Mahan Air compensation: up to €600 per passenger

Mahan Air flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

Up to €600 per passenger

Check in just 2 minutes

Nothing upfront: you only pay if you get compensation

Legal assistance specialised in air travel

DelayFlight24 applies European Regulation EC 261/2004

In short

Delay: if you arrive 3 hours or more late, Mahan Air owes €250 to €600 per person, depending on the distance.

Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.

Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.

With DelayFlight24 you pay nothing upfront: if Mahan Air pays, you keep €173.75 out of €250 or €278 out of €400.

Mahan Air compensation: which flights EU261 actually covers

Mahan Air is a privately owned Iranian airline headquartered in Tehran, operating from Tehran Imam Khomeini and Mehrabad airports. It once served several European cities, but that network has gone. Germany banned the airline in January 2019, France followed in March 2019, Italy in December 2019, and Spain withdrew its traffic rights in April 2020. In October 2024 the Council of the EU added Mahan Air to its sanctions list.

Because Mahan Air is not an EU carrier, Regulation (EC) 261/2004 applies to it only on flights that took off from an airport in the EU, Iceland, Norway or Switzerland. Flights from Tehran into Europe were never covered.

Delay from Europe

A flight leaving the EU that reached its destination 3 or more hours late.

EU departures only

Cancellation

A departure from the EU scrapped with less than 14 days' notice.

Short notice

Denied boarding

Turned away at a European airport despite a valid ticket and travel documents.

From an EU airport

Not covered

Flights departing Iran or any other non-EU country, and domestic Iranian flights.

Outside EU rules

Had a Mahan Air flight out of Europe go wrong? Enter the airports and date and we will tell you whether it is worth pursuing.

How much Mahan Air would owe

Routes to Iran are long, so they fall into the higher compensation bands. The figure depends on the distance to the final destination on the ticket.

Distance	Former Mahan Air routes from the EU	Amount
1,500 to 3,500 km	Athens–Tehran	€400
Over 3,500 km	Barcelona–Tehran	€600

Every passenger has an individual claim, and children with their own seat get the same as adults.

Delayed Mahan Air flight

For a delay on a flight out of Europe, the arrival time was the moment the first door opened. While waiting, the airline had to provide meals and drinks after 3 hours on medium-haul routes and after 4 hours beyond 3,500 km, plus a hotel for an overnight wait. After 5 hours you could give up the trip and get your fare back. On a single ticket from the EU connecting in Tehran, the delay at the final destination is what counts. See our page on Mahan Air delay compensation.

Does your Mahan Air flight qualify?Check in 2 minutes, with no obligation.

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Cancelled Mahan Air flight

When each country revoked Mahan Air's permits, its European flights were cancelled wholesale. A refund of the ticket is always owed in that situation. Fixed compensation is harder: a ban imposed by a government is generally treated as an extraordinary circumstance. A cancellation for operational reasons announced less than 14 days ahead is another matter. More on our page about Mahan Air cancellations.

Overbooking on Mahan Air

Passengers bumped from a full Mahan Air flight at a European airport were owed compensation on the spot, along with rerouting or a refund. That did not apply if a valid passport or Iranian visa was missing. Read more about Mahan Air denied boarding.

Strikes affecting Mahan Air

A walkout by the airline's own staff is not an extraordinary circumstance (case C-28/20). A strike by air traffic controllers or by staff at a European airport is.

Why Mahan Air may refuse to pay

Usually payable

"Technical problem"

Keeping aircraft serviceable is the airline's own responsibility, unless there was a manufacturing defect.

EU Court of Justice, case C-549/07

Often not payable

"Government ban or closed airspace"

Revoked permits and airspace closures are normally beyond an airline's control.

It depends

"Your flight left from Tehran"

The return leg from Iran is not covered. Only the part of the journey that began in Europe counts.

Never heard back from Mahan Air? We will look at your case and tell you straight whether there is a realistic route to payment. Check your flight.

EU sanctions and your claim

The measures adopted in October 2024 freeze Mahan Air's assets and bar EU citizens and businesses from dealing with it. That makes recovering money from the airline very difficult. Each case has to be assessed individually, including the time limit, which depends on the country where you bring the claim (EU Court of Justice, case C-139/11).

How to claim from Mahan Air

On your own

Contact the airline through its official website. After that you can go to the national enforcement body of the country your flight departed from, or to the civil courts.

With DelayFlight24

We review your case free of charge. If we go ahead, you only pay on success: 25% + VAT. We cover the legal costs.

Ticket and boarding passShowing the leg that departed from Europe.
PassportFor each traveller.
Messages receivedDelay or cancellation notices.

How long payment takes

When an airline accepts a claim, payment normally arrives within a few weeks, and a formal demand or court case adds several months. With Mahan Air, sanctions make the timing unpredictable, and we will say so before we start.

Mahan Air baggage problems

Lost or damaged bags fall under the Montreal Convention. Complete a PIR at the airport, then claim within 7 days for damage and within 21 days of delivery for a delayed bag.

Mahan Air contact details

Head office: Mahan Air, Tehran, Iran
Claims: Contact channels on the airline's official website
Flights to Europe: None: permits withdrawn in 2019-2020, EU sanctions since 2024

The check costs nothing. We will give you an honest answer on whether your Mahan Air flight qualifies. Check your flight.

What if Mahan Air does not pay? We go all the way

Many airlines only pay when they realise we will not give up. If they refuse or do not reply, our lawyers take legal action, and you do not have to do anything.

Claim to the airline

We send the formal claim with all the documents.

Formal notice

If they do not pay, we send a formal notice with legal value.

Our lawyers in court

Our lawyers take the airline to court, all the way to a judgement.

If we lose, you pay nothingNo fee and no costs. If we win, the fee is 40% + VAT.

Legal costs are on usYou pay nothing for the court case, even if we lose.

All the way to a judgementWe do not stop at the formal notice: if needed we go to court.

Mahan Air compensation: frequently asked questions

Does Mahan Air still fly to Europe?

No. Germany banned Mahan Air in January 2019, France in March 2019 and Italy in December 2019, and Spain withdrew its traffic rights in April 2020. The EU added the airline to its sanctions list in October 2024.

Is Mahan Air an EU airline?

No. It is an Iranian airline based in Tehran, so Regulation (EC) 261/2004 only applies to its flights departing from an airport in the EU, Iceland, Norway or Switzerland.

Was a Tehran to Europe flight with Mahan Air covered by EU261?

No. For non-EU airlines, flights arriving in the EU from outside are not covered. Only the leg that departed from Europe counts.

How much was a delayed Mahan Air flight from Europe worth?

It depends on distance: for example €400 per passenger on Athens–Tehran and €600 on Barcelona–Tehran, provided you arrived at least 3 hours late and there were no extraordinary circumstances.

My flight was cancelled because of a government ban. Am I owed compensation?

You are always owed a refund of the ticket. Fixed compensation is unlikely, because a state withdrawing an airline's permits is usually beyond the airline's control.

Do EU sanctions stop me getting paid by Mahan Air?

The sanctions freeze the airline's assets and bar dealings with EU persons and companies, which makes recovery very difficult. We assess each case and tell you upfront whether there is a realistic way forward.

How long did I have to claim for a Mahan Air flight?

The Regulation sets no deadline. National rules in the country where the claim is brought apply, and they vary. For older flights the limit may already have passed, so enter the date and we will check.

What does DelayFlight24 charge?

The check is free. If we go ahead and recover your money we keep 25% + VAT, leaving you €278 out of €400 or €417 out of €600. We cover the legal costs.

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