✓ You only pay if you get compensation✓ Up to €600 per passenger✓ EC Regulation 261/2004
Red Wings AirlinesDelay · Cancellation · Overbooking

Red Wings Airlines compensation: up to €600 per passenger

Red Wings Airlines flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

  • Up to €600 per passenger
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  • Nothing upfront: you only pay if you get compensation
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  • Data protected
  • Nothing upfront
  • You only pay if we win
  • Transparent feeOnly 25% + VAT and only if Red Wings Airlines pays: out of €400 you receive €278.
  • All the way to courtIf Red Wings Airlines does not pay, our lawyers take the airline to court, at no extra cost to you.
  • Claims handled87,648 passengers have already trusted usupdated in real time

In short

  • Delay: if you arrive 3 hours or more late, Red Wings Airlines owes €250 to €600 per person, depending on the distance.
  • Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.
  • Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.
  • With DelayFlight24 you pay nothing upfront: if Red Wings Airlines pays, you keep €173.75 out of €250 or €278 out of €400.

Red Wings Airlines compensation: what is still covered after 2022

Red Wings Airlines is a Russian carrier, IATA code WZ, based at Moscow's Zhukovsky airport with major bases in Yekaterinburg, St Petersburg and other Russian cities. It is still flying, mainly Superjet 100 and Tupolev Tu-214 aircraft, on domestic Russian routes and to countries such as Turkey, Armenia, Egypt and the UAE. Since late February 2022, however, Russian airlines have been shut out of EU airspace: Red Wings no longer operates any flights to or from the EU.

As a non-EU airline, Red Wings only has to apply Regulation (EC) 261/2004 on flights departing from a European airport. A Moscow–Europe flight was never covered, even before 2022, and the same goes today for its flights out of Istanbul, Yerevan or Dubai.

EU departures up to 2022

A Red Wings flight that took off from a European airport before the ban.

Covered

Russia to the EU

EU rules do not apply to inbound flights by non-EU airlines.

Not covered

Today's network

Domestic Russian flights and routes to non-EU countries fall outside.

Not covered

Flights axed by the ban

Cancellations caused by the sanctions are a special case.

Fare refund

Do you have an old Red Wings flight that left from Europe? Enter the date and route and we will tell you whether it can still be claimed.

How much a Red Wings flight from Europe is worth

The amount depends on the distance from the departure airport to your final destination, not on what the ticket cost.

Distance Sample distances Amount
Up to 1,500 km Helsinki–St Petersburg, Riga–Moscow €250
1,500 to 3,500 km Rome–Moscow, Milan–Moscow €400
Over 3,500 km Rome–Novosibirsk €600

Each passenger gets their own payment, and children with a seat of their own count as adults.

Delayed Red Wings flight: evidence to dig out

Because these flights date back a few years, collect what you still have now:

  1. The booking confirmation showing the WZ flight number and date.
  2. Your boarding pass, even just a photo of it.
  3. Texts or emails announcing the delay.
  4. The actual arrival time, if you noted it.
  5. Receipts for food or a hotel while you waited.

Care at the airport

Distance Meals after
Up to 1,500 km 2 hours
1,500 to 3,500 km 3 hours
Over 3,500 km 4 hours
Over 5 hours Right to cancel the trip and be refunded

Onward connections in Russia

On a single booking that started in the EU, if the delay made you miss the next flight, the arrival time at your last stop is what counts. See our page on Red Wings delay compensation.

Does your Red Wings Airlines flight qualify?Check in 2 minutes, with no obligation.
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Red Wings flight cancelled

Money back

Always due after a cancellation, as an alternative to another flight.

Fixed compensation

Only for a flight leaving the EU, cancelled with under 14 days' notice and without extraordinary circumstances.

Notice given Compensation
14 days or more Not due
7–13 days Due, unless the new flight left no more than 2 hours earlier and landed within 4 hours
Under 7 days Due, unless the new flight left no more than 1 hour earlier and landed within 2 hours

February 2022. Flights scrapped because European airspace closed overnight will almost certainly count as extraordinary circumstances, but the fare refund is still owed. More on Red Wings cancellation compensation.

Bumped from a Red Wings flight

If you were left behind at a European airport because the flight was oversold, compensation was payable on the spot, along with an alternative flight. Read our guide to Red Wings overbooking.

Crew strikes

A strike by the airline's own pilots and cabin crew is not an extraordinary circumstance (EU Court of Justice, case C-28/20); one by air traffic controllers is.

Typical objections and how they stand

Often not payable
"The flight departed from Russia"

Right: for a Russian airline, only departures from Europe are covered.

Usually payable
"Technical issue"

Maintenance is part of an airline's normal risks.

EU Court of Justice, case C-549/07
It depends
"Sanctions and airspace closure"

Rules out compensation for flights lost in those days, but not the fare refund.

Red Wings never replied? Send us the flight details and we will assess whether a claim is still possible. Check your flight.

Red Wings and the ban on Russian flights in Europe

Under the 2022 sanctions the EU closed its airspace to Russian carriers, and Switzerland, Norway and Iceland followed suit; the UK did the same. Red Wings shifted its international flying to countries that do not apply the ban. For a UK or European traveller today, a Red Wings flight, even as part of a connection, will almost always fall outside the rules.

Making the claim

You can write to the airline yourself and, if it refuses, go to the national enforcement body of the country where the flight departed, or to court. Or leave it to us: nothing upfront, 25% + VAT only if compensation is paid (you keep €173.75 of €250 and €278 of €400), and legal costs are ours even if we lose.

  • Booking and boarding passDigital copies are fine.
  • Passport or IDFor each traveller.

How long do you have? It depends on the law of the country where you claim (EU Court of Justice, case C-139/11): for pre-2022 flights, that is the first thing we check.

How long payment takes

With an airline that accepts, a few weeks is typical. With a Russian carrier that does not respond, a formal demand and court action are needed: allow several months.

Bags

Lost or damaged luggage falls under the Montreal Convention: a PIR at the airport, then a claim within 7 days for damage or 21 days for delay.

Airline details

Name
Red Wings Airlines, Russia
Base
Moscow Zhukovsky airport
Code
IATA WZ
You only pay if you get paid. Check your Red Wings flight.

Red Wings Airlines compensation: frequently asked questions

Is Red Wings Airlines still flying?
Yes, but not in Europe. Red Wings operates domestic Russian flights and routes to countries such as Turkey, Armenia and Egypt. Since late February 2022 Russian airlines have been barred from EU airspace.
Is Red Wings an EU airline?
No. It is a Russian airline based at Moscow Zhukovsky, so Regulation (EC) 261/2004 only applies to its flights departing from a European airport.
Can I claim for a Red Wings flight from Russia to Europe?
No. Flights by a non-EU airline arriving in the EU from a third country are not covered by EU261.
I flew Red Wings from Europe before 2022. Can I still claim?
Possibly. If the flight arrived 3 hours or more late, or was cancelled at short notice, you had a right to compensation. Whether you are still in time depends on the law of the country where you claim: enter the date and we will check.
My Red Wings flight was cancelled when airspace closed in 2022. Am I owed money?
You are owed a refund of the fare. The €250 to €600 compensation, however, is normally not due, because a sudden ban imposed by the authorities is an extraordinary circumstance.
How much is a Red Wings flight from the EU worth?
It depends on distance: €250 up to 1,500 km, €400 from 1,500 to 3,500 km, such as Rome–Moscow, and €600 above 3,500 km, per passenger.
How long does a claim against a Russian airline take?
If the airline pays after the first request, a few weeks. If it ignores the claim, a formal demand and court action are needed, which takes several months.
What does your service cost?
Nothing upfront. If compensation is paid we keep 25% + VAT: you receive €173.75 of €250 or €278 of €400. Legal costs are ours even if a case is lost.

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