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Flight compensation?.....Consider it done!

Overbooking compensation


In the last few years, as the use of the plane is becoming more and more frequent and chosen daily by thousands of passengers, the chances of running into an overbooking have increased.
Many passengers are not aware that if the delay exceeds 3 hours on arrival they are entitled to financial compensation, which varies from 250 to 600 euros depending on the route.

There is also the right to assistance at the airport when the delay exceeds 2 hours.
In that case, do you know how to claim an overbooking compensation?
You can check now if you are entitled to an overbooking compensation according to the European law EC 261/2004. 

Below you will find some information about overbooking compensation for some airlines:


 Ryanair overbooking      easyJet overbooking      Lufthansa overbooking

Vueling overbooking     Volotea overbooking     TAP overbooking  


Ryanair overbooking compensation

Ryanair has changed the way hundreds of thousands of European citizens travel, in 1985 it was the first European company to experience a new type of business, the low cost.

Ryanair is the largest low cost airline in Europe, connecting 33 countries on more than 2000 routes. Its headquarters is Dublin (Ireland) and its base of operations is London-Stansted Airport.

It was born to connect two capitals, London and Dublin, entering the market in an aggressive way, with prices much lower than the competition. Hence its success.

Being an Irish company and therefore a Community company in case of overbooking, the Community regulation for overbooking compensation requests is always applied.

In recent 2017, the news of the many cancelled flights, more than 400,000 passengers left on the ground due to a problem with the rostering of their flight crew, caused a sensation.

To date, the company aims to expand into the Eastern market, with a fleet of aircraft close to 500, the Boeing 737.


easyJet overbooking compensation

Easyjet is the second largest low cost airline in Europe and has more than 300 Airbus and connects the major European cities.

Founded in 1995 and based at London-Luton airport, it operates the first routes between London, Glasgow and Edinburgh. 
Only one year later, in 1996, the company left the UK to Amsterdam. In just two years its rise became history.

In 1998 its founder Stelios Haji-Ioannou decided to diversify the business of the company, which today has several sectors, from car rental to gyms, hotels and tennis courts. 
Password? Low cost!

In the case of overbooking easyJet complies with Regulation EC 261/2004 while respecting passengers' rights to claim overbooking compensation.

In 2000 the company entered the London Stock Exchange and in 2005 it obtained the monopoly of Terminal 2 of Milan Malpensa, one of the main bases to date.


Lufthansa overbooking compensation

Lufthansa is the largest European airline, German flag carrier and seventh world power, founded in 1926 in Berlin and started operating under the name "Deutsche Lufthansa AG" only in 1953 thanks to the elimination of air traffic restrictions wanted by the Allies during the Second World War.

The company connects airports all over the world thanks to a strategic alliance with the largest U.S., Canadian and Thai airlines, making it a world leader in air traffic.

As a German and therefore Community airline, in the event of a overbooking, the Community regulation on overbooking compensation is always applied.


Vueling overbooking compensation

Vueling, well-known Spanish airline founded in February 2004, based in El Prat de Llobregat (Barcelona) and third low cost airline preferred by Southern European travellers.

The first flight was operated on July 1 connecting Barcelona to Ibiza, the initial fleet of the company was composed of only 2 Airbus A320, while today, after the merger with Clickair that raised the company after the economic difficulties of 2007, it counts more than 120 units between Airbus A319, A320 and A321.

In the case of Vueling overbooking complies with EC Regulation 261/2004 while respecting the rights of passengers to claim overbooking compensation.


Volotea overbooking compensation

Perhaps not everyone will know the Spanish low cost airline Volotea, founded in 2011 in Barcelona by Carlos Muñoz and Lázaro Ros, former founders of Vueling.

The company was born to connect smaller cities, a winning choice since direct rivals point to more commercial destinations.

Today it has more than 80 different destinations, which puts it on the list of the ten airlines in the world to launch more routes.

Being Volotea Spanish and therefore community, in case of overbooking the Community regulation for the overbooking compensation claim is always applied.


TAP Air Portugal overbooking compensation

Tap Air Portugal, commonly called Tap Air is the national airline of Portugal.

It was founded as a public service company and became a private company in 1953, from its main airport in Lisbon, it is an important crossroads for routes to Europe, Asia, America and Africa, with 75 destinations in 33 countries around the world.

In the event of a TAP overbooking is obliged to comply with Regulation EC 261/2004 while respecting the rights of passengers to claim overbooking compensation.

Since 2010, TAP has opened new routes with Marrakesh and Algiers and is one of the first European airlines to offer an in-flight internet connection service.

Here are some useful tips on how to deal with overbooking

Overbooking compensation policy

What European Regulation indicates in case of overbooking

The European law establishing air passengers' rights is Regulation EC 261/2004 of the European Parliament of 11 February 2004.
We will consider the issue of overbooking compensation.
With reference to regulation 261/2004 compensations have to be paid by the airlines to passengers of all flights within the EU, whether the airline is European or no-European, and also applies to all flights departing from the EU and arriving to no-European destinations, regardless the nationality of the airline. For flights departing from a no-EU airport the Regulation only applies to European airline. Last important information, the regulation does not apply to flights with itinerary outside of the European area.
Below is a summary of the overbooking compensation, which does not depend on the cost of the ticket but on the distance as follows.

Up to 1.500 km


250,00 €

From 1.500 to 3.500 km


400,00 €

Over 3.500 km


600,00 €

Overbooking compensation claim in the European Union

In which case am I entitled to an overbooking compensation?
You are entitled to an overbooking compensation if the airline denies your boarding.
Overbooking indicates the case where the airline sells more tickets than the available seats on the plane. This involves that some passengers have been denied boarding.

  • If your flight’s itinerary is under 1500 km, you are entitled to a 250 € compensation
  • If your flight’s itinerary is included between 1500 km and 3500 km, you are entitled to a 400 € compensation
  • If your flight’s itinerary is over than 3500 km you are entitled to a 600 € compensation
In addition, other passenger rights exist (and that you should know) about overbooking compensation:
  • The right to no-use ticket refund or alternative flight: besides the compensation established by EC 261/2004, if the accumulated delay is higher than 5 hours and you decide not to fly, you have the right to get a ticket refund.
  • Assistance: it refers to food and drink that the airline has to provide to you during the waiting, is includes two phone calls, fax messages and emails too. In case you need to wait the next day to fly, you are entitled to a room in an hotel as well as the connections hotel/airport. You are always entitled to assistance if your flight is delayed of 2 hours or more.

Which are the steps to follow to claim an overbooking compensation?

  • Keep all flight-related documents, such as boarding pass and other documents containing the booking confirmation code.
  • Ask ground staff about delay reasons and note it, take photos of the departures table at the airport.
  • Get assistance from the airline, it is your right in cases of waiting longer than expected at the airport. Ask the airline to pay you for hotel room for the night if the alternative flight is postponed to the next day. In addition, you are entitled to food and drinks every two hours.
  • Do not sign or accept offers that may invalidate your rights, such as future travel or other compensation offered by the airline, as this may not allow you claim and any additional compensation.
  • Keep invoices and receipts for any additional expenses related to the delay.

Are you entitled to receive a overbooking compensation? Find out by entering your flight data in our system. You will receive a compensation up to € 600

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Time limit to submit the overbooking compensation claim

You have a time limit to submit an overbooking compensation claim, it differs from country to country, depending on the airline's head office:

CountryAirline companyTime limit
BelgiumBrussels Airlines1 year
PolandLot1 year
ItalyAlitalia, Blue Panorama, Air Italy2 years
HollandLufthansa, Eurowings, Germanwings3 years
DenmarkAtlantic Airways, Danish Air Transport3 years
SpainIberia, Vueling, Volotea5 years
FranceAir France, HOP!, Aigle Azur5 years
UK and IrelandBritish Airways, easyJet, Ryanair6 years
PortugalTAP Air3 years
GreeceAegean Airline, Olimpic Air5 years
SwitzerlandSwiss International Airlines2 years
RomaniaTAROM3 years
How can DelayFlight24 help you?

Based on several year of experience, DelayFlight24 is able to optimally handle your claim and it will charge you only if you win your case. In only two minutes you can provide all claim details and we will be able to verify your rights and start the discussions with the airline immediately.

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We are on your side, if you win, we will all win

Are you entitled to receive a overbooking compensation? Find out by entering your flight data in our system. You will receive a compensation up to € 600

2761 review 4.76

Frequently Asked Questions:

✈️ When can I request compensation from ?

You can request a flight compensation in the following cases:

  • Delayed flight of more than 3 hours
  • Cancelled flight with less than 14 days’ notice
  • Overbooking

In 98% of cases we achieved compensation.

Find out if you are entitled to compensation.

💰 How much compensation do I get for eu261?

EU Regulation 261 amount is related to the flight’s distance:

  • 250 € for flights up to 1500 km
  • 400 € for flights from 1500km to 3500 km
  • 600 € for flights over 3500 km

Check now your compensation, in just one click!

⏰ How long do I have to file a compensation claim?

It depending on where the airline is based, you can claim for flight compensation up to 6 years back:

  • United Kingdom and Ireland: 6 years
  • France and Spain: 5 years
  • Denmark and Germany: 3 years
  • Italy: 2 years

Check your compensation.

Don't hesitate to use DelayFlight24 flight checker to find out how much compensation you are entitled to.

🔎 How do I know if my flight is eligible for compensation?

If your flight has been delayed more than 3 hours, cancelled or overbooked, you may be entitled to compensation.

You can enter the details into the online form to verify your flight.

Check your flight here.

✏️ How do I claim compensation from ?

You can claim trough the online compensation form.

In a few minutes we will process your request and we will keep you up to date until you receive your compensation.

See how to send a compensation request.

💸 How long does take to pay compensation?

The average time to obtain the compensation from is approximately 90 days

We will keep you updated throughout the whole process.

File here your compensation claim.