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✓ You only pay if you get compensation✓ Up to €600 per passenger✓ EC Regulation 261/2004
ASL Airlines IrelandDelay · Cancellation · Overbooking

ASL Airlines Ireland compensation: up to €600 per passenger

ASL Airlines Ireland flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

  • Up to €600 per passenger
  • Check in just 2 minutes
  • Nothing upfront: you only pay if you get compensation
  • Legal assistance specialised in air travel
DelayFlight24 applies European Regulation EC 261/2004
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Choose departure and arrival: we will show you right away how much you are owed.
  • Data protected
  • Nothing upfront
  • You only pay if we win
  • Transparent feeOnly 25% + VAT and only if ASL Airlines Ireland pays: out of €400 you receive €278.
  • All the way to courtIf ASL Airlines Ireland does not pay, our lawyers take the airline to court, at no extra cost to you.
  • Claims handled87,774 passengers have already trusted usupdated in real time

In short

  • Delay: if you arrive 3 hours or more late, ASL Airlines Ireland owes €250 to €600 per person, depending on the distance.
  • Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.
  • Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.
  • With DelayFlight24 you pay nothing upfront: if ASL Airlines Ireland pays, you keep €173.75 out of €250 or €278 out of €400.

ASL Airlines Ireland compensation: when you can claim for a delay or cancellation

ASL Airlines Ireland is the Irish carrier known until 2015 as Air Contractors. Today it mainly flies freighters, but it has also carried passengers on charters and for other airlines. If your flight arrived very late or was cancelled, you may be owed €250, €400 or €600 per person.

The airline is based in Swords, near Dublin, and holds an Irish licence, so it counts as an EU carrier. Regulation (EC) 261/2004 covers its flights leaving an EU airport and also those landing in the EU from outside it.

Late arrival

You reach your final destination at least 3 hours behind schedule.

3 hours or more

Cancelled flight

The charter was called off with under 14 days' notice.

Late notice

Bumped

Valid ticket, on time at the gate, yet left behind because the flight was full.

Owed straight away

Exclusions

Events beyond the carrier's control, such as a severe storm, provided the airline can prove them.

Extraordinary circumstances

The carrier's name appears on your booking next to "operated by". Check your flight for free.

How much ASL Airlines Ireland may have to pay

The holiday price is irrelevant: distance decides. Bands measured from Dublin, the airline's main base:

Distance Examples from Dublin Amount
Up to 1,500 km Dublin–London, Dublin–Paris €250
1,500 to 3,500 km Dublin–Tenerife, Dublin–Athens €400
Over 3,500 km Dublin–New York €600

Each passenger claims separately: five friends on a Dublin–Tenerife charter that landed 4 hours late can ask for €2,000 between them. Children with their own seat are entitled to the same sum.

Delayed ASL Airlines Ireland flight: what to do

The delay is measured to the moment an aircraft door opens at your destination.

  1. Photograph your boarding pass, which shows the flight number.
  2. Ask the holiday rep why you are delayed and note the answer.
  3. Record when the doors opened on arrival.
  4. Keep receipts for food, taxis or a hotel.
  5. Turn down discount vouchers offered instead of cash compensation.

Meals and hotels while you wait

The operating carrier must look after you free of charge, even if you bought a package holiday.

Route Care from
Up to 1,500 km 2 hours
1,500–3,500 km 3 hours
Over 3,500 km 4 hours
More than 5 hours You can abandon the trip and get your money back

Missed connection

On a single booking, what counts is the delay at your final destination and the total distance; separate tickets are assessed one by one. More on our page about ASL Airlines Ireland delay compensation.

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Cancelled ASL Airlines Ireland flight

When a charter is scrapped, you are usually offered another flight or your money back. Compensation can come on top.

Refund or replacement flight

Always due: you choose between a refund and travelling on another flight.

Compensation €250–€600

Added when you were told about the cancellation less than two weeks in advance.

Notice given Compensation
14 days or more No, but refund or rerouting remain
7 to 13 days Yes, unless the alternative leaves no more than 2 hours earlier and lands less than 4 hours late
Under 7 days Yes, unless the alternative leaves no more than 1 hour earlier and lands less than 2 hours late

Retimed flight. A big change to the departure time shortly before you travel can count as a cancellation. See our guide to ASL Airlines Ireland cancellation refunds.

Overbooking on an ASL Airlines Ireland flight

If you are refused boarding because too many seats were sold, after checking in properly, compensation is due immediately along with a new flight or a refund. Details in our guide to ASL Airlines Ireland overbooking.

Strikes and ASL Airlines Ireland flights

When the airline's own pilots or engineers walk out, the EU Court of Justice treats it as a risk inherent in running an airline, so payment is normally due (case C-28/20). An air traffic control strike rules out compensation, not meals or rerouting.

Has ASL Airlines Ireland turned your claim down?

A carrier flying for others may blame someone else or an unforeseeable event.

Usually payable
"Technical fault"

Maintenance is part of normal operations: a fault is not enough, except for hidden manufacturing defects.

EU Court of Justice, case C-549/07
It depends
"It was another airline's flight"

What matters is who had operational responsibility: we check your documents and contact the right carrier.

Often not payable
"Fog or high winds in Dublin"

Weather only counts if it really grounded that flight: we check the airport data.

Has ASL Airlines Ireland already said no? We review the reason and, if it doesn't hold up, follow up with a formal demand and court action. Check your flight.

From Air Contractors to ASL: mainly a cargo airline

ASL Airlines Ireland belongs to ASL Aviation Holdings and mostly carries freight around Europe and to North America. Its passenger work has been charters and aircraft leased with crew to scheduled airlines: in past years it flew transatlantic services for Aer Lingus. Who owes you money depends on how that particular flight was set up.

How to claim from ASL Airlines Ireland

ASL sells no tickets to the public and has no passenger claim form. Write to the carrier or tour operator yourself, or hand the case to us.

On your own

You work out whom to contact and deal with any refusal. After that, the national enforcement body of the country where the flight departed or the courts, at your own cost.

With DelayFlight24

We identify the liable carrier, send the claim and formal demand, and go to court with our own lawyers. You pay only if we win: 25% + VAT. Legal costs are ours, even if the case is lost.

Already been refused?

Send us the reply: it is often buck-passing between carrier and tour operator.

What to have ready

  • Holiday voucher or boarding passPackage paperwork is fine too.
  • IDFor each passenger.
  • Messages receivedTour operator notices and receipts.

Time limit for claiming

The deadline is set by the law of the country where you bring the claim (EU Court of Justice, case C-139/11). A charter from a few years ago may still qualify: enter the date.

How long until you are paid

If the carrier accepts, payment usually takes a few weeks; with a formal demand or court case, several months. We keep you updated by email and transfer your share to your bank account.

Lost or damaged bags on an ASL flight

The Montreal Convention applies: fill in a PIR at the airport and claim in writing within 7 days for damage, or within 21 days of getting the bag back for a delay.

ASL Airlines Ireland head office and flight information

Head office
ASL Airlines Ireland, Aviation House, Malahide Road, Swords, Co. Dublin, Ireland
Claims
No public form: write to the carrier or the tour operator
Flight status
Tour operator or the airline you booked with
Nothing up front. From €250 you keep €173.75, from €400 you keep €278, from €600 you keep €417. Check your ASL Airlines Ireland flight.

What if ASL Airlines Ireland does not pay? We go all the way

Many airlines only pay when they realise we will not give up. If they refuse or do not reply, our lawyers take legal action, and you do not have to do anything.

Claim to the airline

We send the formal claim with all the documents.

Formal notice

If they do not pay, we send a formal notice with legal value.

Our lawyers in court

Our lawyers take the airline to court, all the way to a judgement.

  • If we lose, you pay nothingNo fee and no costs. If we win, the fee is 40% + VAT.
  • Legal costs are on usYou pay nothing for the court case, even if we lose.
  • All the way to a judgementWe do not stop at the formal notice: if needed we go to court.

ASL Airlines Ireland compensation: frequently asked questions

Is ASL Airlines Ireland the same company as Air Contractors?
Yes. Air Contractors was renamed ASL Airlines Ireland in 2015 and is part of ASL Aviation Holdings. Flights operated under the old name carry the same rights.
Does EU261 apply to ASL Airlines Ireland?
Yes. It is based in Swords, near Dublin, with an Irish licence, so the regulation covers its flights leaving the EU and those arriving in the EU from outside it.
How much can I get for an ASL charter that landed 3 hours late?
€250 per person up to 1,500 km, such as Dublin–Paris, €400 between 1,500 and 3,500 km, such as Dublin–Tenerife, and €600 beyond 3,500 km. The price of the package makes no difference.
My Aer Lingus flight was operated by ASL Airlines Ireland: who do I claim from?
It depends on which airline had operational responsibility for the flight, which is not always the name on the aircraft. Enter your details in our form and we will work out the right carrier.
I booked a package holiday. Can I still claim?
Yes. EU261 compensation applies to charter flights sold as part of a package on the same terms as flight-only bookings.
Does ASL Airlines Ireland have a passenger claim form?
No. It does not sell tickets to the public, so there is no dedicated form. You can write to the carrier or the tour operator, or let us do it.
Does a technical fault cancel my right to compensation?
Usually not. The EU Court of Justice (case C-549/07) treats technical problems as part of normal airline operations, except for hidden manufacturing defects revealed by the manufacturer or the authorities.
What does DelayFlight24 charge for an ASL Airlines Ireland claim?
Nothing up front. If we recover the money we keep 25% + VAT: you receive €173.75 out of €250, €278 out of €400 and €417 out of €600. Legal costs are ours, even if the case is lost.

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