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✓ You only pay if you get compensation✓ Up to €600 per passenger✓ EC Regulation 261/2004
Blue Bird AirwaysDelay · Cancellation · Overbooking

Blue Bird Airways compensation: up to €600 per passenger

Blue Bird Airways flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

  • Up to €600 per passenger
  • Check in just 2 minutes
  • Nothing upfront: you only pay if you get compensation
  • Legal assistance specialised in air travel
DelayFlight24 applies European Regulation EC 261/2004
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BZAirline:Blue Bird AirwaysChange
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Choose departure and arrival: we will show you right away how much you are owed.
  • Data protected
  • Nothing upfront
  • You only pay if we win
  • Transparent feeOnly 25% + VAT and only if Blue Bird Airways pays: out of €400 you receive €278.
  • All the way to courtIf Blue Bird Airways does not pay, our lawyers take the airline to court, at no extra cost to you.
  • Claims handled87,622 passengers have already trusted usupdated in real time

In short

  • Delay: if you arrive 3 hours or more late, Blue Bird Airways owes €250 to €600 per person, depending on the distance.
  • Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.
  • Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.
  • With DelayFlight24 you pay nothing upfront: if Blue Bird Airways pays, you keep €173.75 out of €250 or €278 out of €400.

Blue Bird Airways claims in numbers

Figures from the Blue Bird Airways claims we have handled for our customers, updated daily.

363Blue Bird Airways passengers have trusted us
78%of claims concern delayed flights
22%concern cancelled flights
0%concern overbooking and denied boarding

Blue Bird Airways routes with the most claims

Blue Bird Airways routes with the most claims
RoutekmOwed
HeraklionTel Aviv972250 €Check
AthensTel Aviv1,195250 €Check
BudapestTel Aviv2,168400 €Check
BarcelonaTel Aviv3,084400 €Check
Tel AvivBarcelona3,084400 €Check
Rodes IslandTel Aviv794250 €Check
Tel Aviv2,848400 €Check
Tel AvivRodes Island794250 €Check

Amount per person for arrival delays of at least 3 hours, cancellations with less than 14 days' notice and overbooking, unless there were extraordinary circumstances.

Blue Bird Airways compensation: your rights on flights to and from Israel

Blue Bird Airways (flight code BZ) is a Greek airline based at Heraklion airport in Crete. Most of its flights connect Tel Aviv's Ben Gurion airport with Europe: Athens and the Greek islands, Budapest, Barcelona, Berlin and, since 2026, several Italian cities. We have handled more than 220 Blue Bird claims so far. If your flight landed 3 hours late, was cancelled at short notice or left without you, you could be owed €250 or €400 per passenger.

The airline is owned by an Israeli travel group, but what matters legally is its operating licence, and that is Greek. Blue Bird is therefore an EU carrier, and Regulation (EC) 261/2004 protects you in both directions: from Europe to Tel Aviv and from Tel Aviv back to Europe.

Late arrival

Your Blue Bird flight reaches its final destination at least 3 hours behind schedule.

3 hours or more

Cancellation

You were told less than 14 days before departure and the replacement flight was not close to the original times.

Under 14 days' notice

Bumped from the flight

You turned up on time with a confirmed seat but were refused boarding against your will.

Payable straight away

No compensation

When Blue Bird proves an extraordinary event, such as an airspace closure ordered by the authorities or an air traffic control strike.

Extraordinary circumstances

Enter your airports and travel date and we will tell you within two minutes whether you have a claim. Check your Blue Bird flight.

How much Blue Bird Airways pays: €250 or €400

The fare you paid makes no difference. The amount depends only on the distance between your departure airport and final destination, and no Blue Bird route is longer than 3,500 km.

Flight distance Blue Bird routes Compensation
Up to 1,500 km Heraklion–Tel Aviv, Athens–Tel Aviv €250
1,500 to 3,500 km Budapest–Tel Aviv, Barcelona–Tel Aviv, Berlin–Tel Aviv, Rome–Tel Aviv €400
Over 3,500 km Not on the Blue Bird network €600

Each traveller on the booking has their own claim. A couple with two children on a Berlin–Tel Aviv flight that arrived 5 hours late could claim €1,600 between them, since children with their own seat count as adults.

Blue Bird flight delayed? What to do

Delays make up 78 in every 100 Blue Bird claims we receive, mostly on Heraklion–Tel Aviv, Athens–Tel Aviv and Budapest–Tel Aviv. The airline runs a small fleet of Boeing 737s back and forth all day, so a morning problem can still be felt on the last rotation of the evening. What counts is the moment the aircraft door opens at your destination. While you wait:

  1. Keep your boarding pass, whether printed at the airport or downloaded after online check-in on the Blue Bird website.
  2. Save every update from Blue Bird or the travel agent who sold you the trip, including revised departure times.
  3. Note your real arrival time and take a photo of the arrivals screen.
  4. Ask for meal vouchers at the ground handling desk and keep receipts for anything you buy yourself.
  5. Do not sign away your rights in exchange for a voucher towards a future trip.

Care Blue Bird must provide at the airport

Separate from compensation, Blue Bird has to give you food and drink while you wait and, if you are stuck overnight, a hotel and transport to it.

Flight distance Care from
Up to 1,500 km 2 hours
1,500 to 3,500 km 3 hours
Over 3,500 km 4 hours
Delay over 5 hours You may cancel the trip and get your fare back

Missed connection

With a single booking covering an onward flight, the delay is measured at your final destination and compensation is based on the total distance. Separate tickets are assessed one by one. More on our page about Blue Bird Airways delayed flight compensation.

Does your Blue Bird Airways flight qualify?Check in 2 minutes, with no obligation.
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Blue Bird flight cancelled: refund and compensation

Cancellations account for 22 in every 100 Blue Bird claims we handle. Taking a refund or a new flight does not stop you claiming compensation as well.

Refund or rebooking

Always due after a cancellation: you choose between your money back and another flight.

€250 or €400 compensation

Due on top when the warning came less than 14 days before departure and there was no extraordinary cause.

Notice given Compensation
14 days or more No, but refund or rebooking still apply
7 to 13 days Yes, unless the new flight leaves no more than 2 hours earlier and lands less than 4 hours later
Under 7 days Yes, unless the new flight leaves no more than 1 hour earlier and lands less than 2 hours later

Big schedule change. If Blue Bird moves your departure by several hours shortly before travel, the EU Court of Justice may treat it as a cancellation. See our page on Blue Bird Airways cancelled flight compensation.

Overbooking on Blue Bird Airways

None of our Blue Bird cases so far involves overbooking, but the rule is simple: if you are kept off a full flight against your will, compensation is owed at once. It is not owed if boarding was refused because your passport or entry documents for Israel were not in order. Read more about Blue Bird Airways overbooking and denied boarding.

Strikes and Blue Bird flights

When the airline's own pilots or cabin crew walk out, compensation is normally payable: the EU Court of Justice treats a strike by a carrier's staff as part of its ordinary business (case C-28/20). A strike by Greek or Italian air traffic controllers, or by airport workers at Ben Gurion, is different: no compensation, although Blue Bird must still look after you and rebook or refund you.

Blue Bird rejected your claim? Common reasons

On flights to and from Israel, refusals often mention security. Here is how we assess the usual explanations.

Often not payable
"Airspace closed for security reasons"

A genuine closure ordered by the authorities is extraordinary. We still check that it actually covered your flight time.

Usually payable
"Technical fault"

Faults found during maintenance are part of running an airline, unless the manufacturer has flagged a hidden design defect.

EU Court of Justice, case C-549/07
Usually payable
"Late inbound aircraft"

A knock-on delay is not extraordinary in itself. Blue Bird has to show what caused the first delay.

Depends
"Strike"

Blue Bird staff on strike: payable. Air traffic control or airport staff: not payable.

EU Court of Justice, case C-28/20
Has Blue Bird already said no? Send us the reply. We compare it with the flight data and, if it does not hold up, follow up with a formal letter before action and, if needed, court proceedings. Check your Blue Bird flight.

Blue Bird flights booked through Holiday Lines or a package

Blue Bird belongs to the Israeli travel group Kavei Hufsha (Holiday Lines), which also runs the airline's booking website and sells many seats as part of holiday packages. Whoever sold you the ticket, compensation is owed by the airline that operated the flight, shown on your booking next to the flight number.

How to claim from Blue Bird Airways: on your own or with us

You can write to Blue Bird yourself through the Contact Us section of bluebirdair.com. Here is how the two routes compare.

On your own

Free, but you deal with the airline and any refusal yourself. After that, your options are the national enforcement body of the country where the flight departed or the courts, at your own cost.

With DelayFlight24

Two minutes to fill in the form and sign online. We handle the claim, the formal demand and any legal action with our own lawyers. You pay only if you win: 25% + VAT, leaving you €173.75 of €250. Legal costs are ours, even if the case is lost.

Already turned down?

Forward us Blue Bird's answer. If the reason is weak, we restart with a formal demand.

Documents you need

  • Booking or boarding passThe Blue Bird confirmation or your package documents.
  • PassportFor every passenger, children included.
  • EvidenceDelay or cancellation messages and receipts for meals, taxis or hotels.

Time limits

The Regulation sets no deadline of its own: national law decides, as the EU Court of Justice confirmed in case C-139/11, so limits vary by country. Enter your flight date and we will check.

How long Blue Bird compensation takes

If Blue Bird accepts, payment usually comes within a few weeks. If it refuses or stays silent, a formal demand and possible court action add a few months. Once we are paid, we transfer your share.

Lost or damaged luggage on Blue Bird

Baggage falls under the Montreal Convention rather than Regulation 261. Fill in a Property Irregularity Report (PIR) before leaving the baggage hall, then write to Blue Bird within 7 days for damage or within 21 days of getting your bag back if it was delayed.

Blue Bird Airways contact details

Base
Blue Bird Airways, Heraklion International Airport, Crete, Greece
Claims
Contact Us and Passenger Rights sections of bluebirdair.com
Bookings and check-in
Blue Bird Airways official website
Nothing to pay upfront. Our fee applies only if Blue Bird pays, and we cover any legal costs even if we lose. Check your Blue Bird flight.

What if Blue Bird Airways does not pay? We go all the way

Many airlines only pay when they realise we will not give up. If they refuse or do not reply, our lawyers take legal action, and you do not have to do anything.

Claim to the airline

We send the formal claim with all the documents.

Formal notice

If they do not pay, we send a formal notice with legal value.

Our lawyers in court

Our lawyers take the airline to court, all the way to a judgement.

  • If we lose, you pay nothingNo fee and no costs. If we win, the fee is 40% + VAT.
  • Legal costs are on usYou pay nothing for the court case, even if we lose.
  • All the way to a judgementWe do not stop at the formal notice: if needed we go to court.

Blue Bird Airways compensation: frequently asked questions

Is Blue Bird Airways an EU airline?
Yes. Although it is owned by an Israeli travel group, Blue Bird Airways holds a Greek operating licence and is based at Heraklion airport in Crete. That makes it an EU carrier, so Regulation 261/2004 covers its flights from Europe to Israel and from Israel to Europe.
How much compensation can I get from Blue Bird for a delay?
€250 per passenger on routes up to 1,500 km, such as Heraklion–Tel Aviv or Athens–Tel Aviv, and €400 on routes between 1,500 and 3,500 km, such as Budapest, Barcelona or Berlin–Tel Aviv. You need to have arrived at least 3 hours late for a reason that was not extraordinary.
My flight from Tel Aviv to Europe was delayed. Am I covered?
Yes. Because Blue Bird is an EU carrier, flights arriving in the EU from Israel are covered, not just flights departing from Europe.
Blue Bird cancelled my flight because Israeli airspace was closed. Can I claim?
Usually not, if the authorities really closed the airspace or the airport at the time of your flight: that is an extraordinary circumstance. You are still entitled to a refund or a new flight, plus meals and accommodation while you wait.
I booked Blue Bird as part of a holiday package. Who pays compensation?
The airline that operated the flight, as shown on your booking. Buying through a travel agent or a package does not reduce your rights.
I already accepted a refund. Can I still claim compensation?
Yes, if the cancellation was announced less than 14 days before departure and there was no extraordinary cause. A refund and compensation are separate rights.
What can I do if Blue Bird rejected my claim?
Send us the airline's reply. We compare the reason given with the flight data and, if it does not stand up, we send a formal demand and, where necessary, take legal action with our own lawyers.
Do children get compensation on Blue Bird flights?
Yes. Children with their own seat receive the same amount as adults. In our form you enter the flight once and add each person travelling with you.
How much does DelayFlight24 charge for a Blue Bird claim?
Nothing upfront. If you are paid, we keep 25% + VAT, so you receive €173.75 out of €250 or €278 out of €400. Legal costs are on us, even if the case is lost.

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Blue Bird Airways flight delayed or cancelled?

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