Uzbekistan Airways Compensation 2026

Uzbekistan Airways compensation: up to €600 per passenger

Uzbekistan Airways flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

Up to €600 per passenger

Check in just 2 minutes

Nothing upfront: you only pay if you get compensation

Legal assistance specialised in air travel

DelayFlight24 applies European Regulation EC 261/2004

In short

Delay: if you arrive 3 hours or more late, Uzbekistan Airways owes €250 to €600 per person, depending on the distance.

Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.

Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.

With DelayFlight24 you pay nothing upfront: if Uzbekistan Airways pays, you keep €173.75 out of €250 or €278 out of €400.

Uzbekistan Airways compensation: which flights to Tashkent qualify

Uzbekistan Airways is the state-owned flag carrier of Uzbekistan, headquartered in Tashkent and running its network from Tashkent International Airport. Travellers use it from London, Frankfurt, Riga and other European cities to reach Samarkand, Bukhara and Khiva on the Silk Road. Because it is not a European airline, Regulation (EC) 261/2004 protects you only on departures from Europe (EU, Iceland, Norway, Switzerland). Frankfurt–Tashkent is covered; Tashkent–Frankfurt is not. Flights leaving the UK fall under the equivalent British rules, UK261.

Late arrival

You reach Tashkent, or the last city on your ticket, three hours or more behind schedule.

3 hours or longer

Cancelled departure

Your flight out of Europe is scrapped and you hear about it less than two weeks ahead.

Under 14 days' notice

Bumped off

The aircraft is oversold and you are refused boarding despite valid papers and a timely arrival at the gate.

Payable on the spot

No claim

Departures from Uzbekistan, plus genuine extraordinary events the airline can prove.

Nothing owed

Enter your departure airport, destination and date: check your Uzbekistan Airways flight.

How much Uzbekistan Airways pays: €600 per passenger

Every route from Western Europe to Tashkent is longer than 3,500 km, so the figure is the same whatever your fare cost.

Departure from Europe	Approx. distance	Compensation
Frankfurt–Tashkent	4,700 km	€600
Riga–Tashkent	3,650 km	€600
Milan Malpensa–Tashkent	4,800 km	€600
Paris Charles de Gaulle–Tashkent	5,100 km	€600

A couple travelling with two children who had their own seats could claim €2,400 for one disrupted flight. Under UK261, departures from London carry a sterling amount instead; we tell you which applies.

Uzbekistan Airways flight delayed: what to do

The three-hour mark is measured when the doors open at your final airport. While you wait:

Photograph your boarding pass before you hand it over at the gate.
Ask the ground staff why the flight is late and write down what they say.
Keep every text and email about the new departure time.
Note the real landing time in Tashkent or Urgench.
Turn down paperwork that trades your cash claim for vouchers.

Meals and hotel while you wait

Flight length	Care from
Up to 1,500 km	2 hours
1,500-3,500 km	3 hours
Over 3,500 km, such as Frankfurt–Tashkent	4 hours
Delay of 5 hours or more	You may abandon the trip and get your fare back

Missed onward flight to Samarkand or Bukhara

If one booking took you from Europe through Tashkent to another Uzbek or Asian city, what matters is the delay at the last stop. A separately bought domestic leg starts outside Europe and is not covered. More on the delayed Uzbekistan Airways flight page.

Does your Uzbekistan Airways flight qualify?Check in 2 minutes, with no obligation.

Check your flight

Uzbekistan Airways flight cancelled

Several European routes are seasonal and get trimmed or merged at short notice. If your departure from Europe disappears, you hold two separate rights.

Refund or rebooking

Yours to choose, however much notice you got.

€600 on top

When the news reached you fewer than 14 days before departure.

Notice given	Compensation
14 days or more	No, only refund or rerouting
7 to 13 days	Yes, unless the alternative leaves no more than 2 hours early and lands within 4 hours
Under 7 days	Yes, unless the alternative leaves no more than 1 hour early and lands within 2 hours

Retimed flight. A big shift in departure time announced shortly before travel can count as a cancellation. Read about the cancelled Uzbekistan Airways flight.

Uzbekistan Airways overbooking

Refused boarding at Frankfurt because too many seats were sold? You get €600 straight away, plus a new flight or a refund. Being turned away over a missing visa or entry document does not count. See Uzbekistan Airways overbooking.

Uzbekistan Airways strikes

When the airline's own pilots or cabin crew walk out, the EU Court of Justice treats it as a normal business risk, so compensation remains due on departures from Europe (case C-28/20). An air traffic control strike is different and lets the carrier off, although meals and rebooking are still owed.

Uzbekistan Airways rejected your claim?

Usually payable

"Technical fault"

Repairs and checks are part of running an airline.

EU Court of Justice, case C-549/07

It depends

"The inbound aircraft from Tashkent was late"

A knock-on delay alone is not enough unless the airline names the extraordinary event behind it.

Often not payable

"Snow or fog"

Only if the weather really stopped that flight; we check airport records.

A refusal from Tashkent? We test the reason given and, if it falls apart, follow up with a formal demand and court action. Check your flight.

Flights from Uzbekistan to Europe: what is not covered

A Tashkent–London or Tashkent–Paris flight operated by Uzbekistan Airways sits outside both EU261 and UK261, because it starts outside Europe with a non-European carrier. Only Uzbek law or the Montreal Convention, for proven losses, may help.

How to claim from Uzbekistan Airways

On your own

Write through the contact channels on uzairways.com, then chase replies and escalate to the national enforcement body of the departure country (the CAA for UK flights) or a court.

With DelayFlight24

A two-minute form and an online signature. Nothing up front; our fee is 25% + VAT only if we win, so €600 leaves you €417.

Already turned down?

Send us the airline's reply: if the reasoning is weak, we restart the case with a formal letter before action.

What to have ready

E-ticketShowing the booking reference.
PassportA copy for each traveller.
Proof of disruptionAirline notices and receipts.

Time limit

The Regulation sets no deadline of its own; national law decides (case C-139/11).

How long payment takes

If the airline accepts, the money usually arrives within a few weeks. If our lawyers have to send a demand or go to court, allow several months; legal costs stay with us even if the case is lost.

Lost luggage on Uzbekistan Airways

Bags fall under the Montreal Convention: fill in a PIR before leaving the arrivals hall, then write to the airline within 7 days for damage or within 21 days of delivery for a delay.

Uzbekistan Airways contact details

Head office: Uzbekistan Airways, Tashkent, Uzbekistan
Complaints: Customer contact channels on uzairways.com
Flight status: Official website

Flew out of Europe to Uzbekistan? Find out in seconds whether €600 is waiting for you. Start the check.

What if Uzbekistan Airways does not pay? We go all the way

Many airlines only pay when they realise we will not give up. If they refuse or do not reply, our lawyers take legal action, and you do not have to do anything.

Claim to the airline

We send the formal claim with all the documents.

Formal notice

If they do not pay, we send a formal notice with legal value.

Our lawyers in court

Our lawyers take the airline to court, all the way to a judgement.

If we lose, you pay nothingNo fee and no costs. If we win, the fee is 40% + VAT.

Legal costs are on usYou pay nothing for the court case, even if we lose.

All the way to a judgementWe do not stop at the formal notice: if needed we go to court.

Uzbekistan Airways compensation: frequently asked questions

How much compensation does Uzbekistan Airways pay for a delay?

€600 per passenger on flights from Europe to Tashkent, since all of them exceed 3,500 km. You must reach your final destination at least 3 hours late for a reason within the airline's control.

Is my return flight from Tashkent covered by EU261?

No. Uzbekistan Airways is not a European carrier, so EU261 only covers its flights departing from the EU, Iceland, Norway or Switzerland. UK261 likewise only covers departures from the UK.

I flew from London to Tashkent. Which rules apply?

Departures from the UK fall under UK261, which mirrors the EU rules with amounts in pounds sterling. We check which rules apply to your flight.

I missed my connection in Tashkent to Bukhara. Can I claim?

Yes, if the whole trip was on one booking starting in Europe and you reached Bukhara 3 hours or more late. Compensation is based on the total distance.

My seasonal flight to Tashkent was cancelled. What am I owed?

A refund or rebooking in every case. If you were told fewer than 14 days before departure, you can also claim €600, unless the alternative flight had very similar times.

Does a strike by Uzbekistan Airways crew give me a right to compensation?

Usually yes on departures from Europe: the EU Court of Justice does not treat a strike by an airline's own staff as an extraordinary circumstance.

How long do I have to claim?

EU261 sets no deadline, so the limit depends on the country where you bring the claim. Enter your flight date and we will tell you whether you are still in time.

What does DelayFlight24 charge for an Uzbekistan Airways claim?

Nothing up front. If we recover the money we keep 25% + VAT, so you receive €417 out of €600. If the case goes to court, we cover the legal costs even if we lose.

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