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✓ You only pay if you get compensation✓ Up to €600 per passenger✓ EC Regulation 261/2004
DATDelay · Cancellation · Overbooking

DAT compensation: up to €600 per passenger

DAT flight delayed, cancelled or overbooked? Check for free in 2 minutes: we handle the claim, all the way to court if needed.

  • Up to €600 per passenger
  • Check in just 2 minutes
  • Nothing upfront: you only pay if you get compensation
  • Legal assistance specialised in air travel
DelayFlight24 applies European Regulation EC 261/2004
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Choose departure and arrival: we will show you right away how much you are owed.
  • Data protected
  • Nothing upfront
  • You only pay if we win
  • Transparent feeOnly 25% + VAT and only if DAT pays: out of €400 you receive €278.
  • All the way to courtIf DAT does not pay, our lawyers take the airline to court, at no extra cost to you.
  • Claims handled87,635 passengers have already trusted usupdated in real time

In short

  • Delay: if you arrive 3 hours or more late, DAT owes €250 to €600 per person, depending on the distance.
  • Cancellation: you are owed compensation if you were told less than 14 days before departure, on top of a ticket refund or an alternative flight.
  • Not owed for extraordinary circumstances (severe weather, air traffic control strikes). Technical faults and strikes by the airline's own staff usually are not extraordinary.
  • With DelayFlight24 you pay nothing upfront: if DAT pays, you keep €173.75 out of €250 or €278 out of €400.

DAT claims in numbers

Figures from the DAT claims we have handled for our customers, updated daily.

209DAT passengers have trusted us
74%of claims concern delayed flights
24%concern cancelled flights
2%concern overbooking and denied boarding

DAT routes with the most claims

DAT routes with the most claims
RoutekmOwed
PalermoLampedusa301250 €Check
LampedusaPalermo301250 €Check
PalermoPantelleria (TP)181250 €Check
Pantelleria (TP)Trapani (TP)130250 €Check
LampedusaCatania310250 €Check
Trapani (TP)Pantelleria (TP)130250 €Check
CataniaLampedusa310250 €Check
TromsøLakselv236250 €Check

Amount per person for arrival delays of at least 3 hours, cancellations with less than 14 days' notice and overbooking, unless there were extraordinary circumstances.

DAT flight compensation: €250 for delays to Pantelleria and Lampedusa

DAT is a Danish regional airline best known in Italy for its Volidisicilia flights, which link the Sicilian islands of Pantelleria and Lampedusa with Palermo, Trapani and Catania under a public service contract. We have handled more than 140 DAT claims for over 200 passengers, almost all on these short island hops. If your turboprop landed 3 hours late or your flight to the island was scrapped at short notice, you may be owed €250 per person, on top of a refund or a new flight.

Because DAT A/S is licensed in Denmark, it is an EU airline. Regulation (EC) 261/2004 therefore protects you on every DAT flight leaving the EU and on DAT flights arriving in the EU from outside it.

Late arrival

You reached Lampedusa, Pantelleria or the Sicilian mainland at least 3 hours after the scheduled time.

3 hours or more

Cancelled flight

DAT called off the flight less than 14 days before departure and offered no close alternative.

Under 14 days' notice

Denied boarding

The small aircraft was full and you were left behind, despite a valid ticket and arriving on time.

Payable at once

Not payable

Crosswinds or fog that genuinely made landing impossible, or an air traffic control strike. DAT has to prove it.

Proven extraordinary events

Enter your departure airport, destination and date to find out in two minutes. Check your DAT flight.

How much DAT pays per passenger

All the island routes are well under 1,500 km, so the standard figure is €250 each. The ticket price is irrelevant: only the distance to your final destination matters.

Flight distance DAT routes in our claims Compensation
Up to 1,500 km Palermo–Lampedusa, Palermo–Pantelleria, Trapani–Pantelleria, Lampedusa–Catania €250
1,500 to 3,500 km None among our DAT cases €400
Over 3,500 km Not part of the DAT network €600

Every traveller on the booking has a separate claim. A couple with two children whose Lampedusa–Palermo flight was cancelled on the day could receive €1,000 between them, as children with their own seat are treated like adults.

Delayed DAT flight: what to do at the airport

Around 7 in 10 DAT claims we see involve a delay, typically in summer when the same aircraft shuttles back and forth between Sicily and the islands several times a day. The clock stops when the aircraft door opens at your destination. A few practical steps:

  1. Hold on to your boarding pass, even a paper one issued at the Pantelleria or Lampedusa desk.
  2. Ask ground staff for the reason and keep any text messages from the airline.
  3. Photograph the arrivals screen showing the real landing time.
  4. Keep receipts for food, taxis or a room on the island if nobody looked after you.
  5. Don't sign away your rights in exchange for a seat on the next rotation.

Meals and hotel while you wait

Even when bad weather is to blame, DAT must provide refreshments and, for an overnight delay, a hotel and transport to it.

Flight distance Care starts after
Up to 1,500 km (all Sicilian routes) 2 hours
1,500-3,500 km 3 hours
Over 3,500 km 4 hours
Delay over 5 hours You can cancel the trip and get your money back

Missed onward flight from Palermo or Catania

If a single booking took you from the island via Palermo or Catania and the late DAT flight made you reach your final destination 3 or more hours late, the whole journey counts. With separate tickets, the missed connection is your own risk. See our page on DAT delay compensation.

Does your DAT flight qualify?Check in 2 minutes, with no obligation.
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Cancelled DAT flight: refund and compensation

Close to a quarter of our DAT files concern cancellations. Being rebooked onto the next flight does not cancel your right to compensation.

Refund or rebooking

Due with any cancellation: you choose your money back or an alternative flight.

€250 compensation

Added when DAT gave you less than 14 days' notice.

Notice given Compensation
14 days or more Not due; refund or rebooking still apply
7 to 13 days Due, unless the new flight leaves up to 2 hours early and lands within 4 hours of the original time
Under 7 days Due, unless the new flight leaves up to 1 hour early and lands within 2 hours of the original time

Timetable changes. A large shift in departure time announced shortly before the trip can count as a cancellation, according to the EU Court of Justice. Check your case or read about cancelled DAT flights.

DAT overbooking and denied boarding

On ATR turboprops with a few dozen seats, being bumped is uncommon: about 2 in 100 of our DAT claims. When it happens against your will, €250 is due immediately together with another flight. It is not due if you were refused for your own reasons, such as an expired ID card. More in our guide to DAT overbooking.

Strikes affecting DAT flights

Italian air transport strikes regularly disrupt flights to the islands. Walkouts by air traffic controllers or airport workers are extraordinary circumstances, so DAT owes care and a refund or rebooking but no compensation. A strike by DAT's own pilots or cabin crew is different: the EU Court of Justice treats it as part of normal airline business, so compensation is normally payable (case C-28/20).

DAT rejected your claim? Common reasons

On island routes the weather is the go-to explanation. Here is how the typical replies stand up.

Often not payable
"Strong winds at Pantelleria"

Genuine if it stopped your flight. We check airport weather reports and whether other aircraft landed at that hour.

Usually payable
"Technical fault"

Repairs and maintenance are part of running an airline, except for hidden manufacturing defects.

EU Court of Justice, case C-549/07
Usually payable
"Knock-on delay from an earlier rotation"

A delay carried over from the aircraft's previous flight only excuses DAT if an extraordinary event caused it in the first place.

It depends
"Industrial action"

DAT staff: usually payable. Controllers or airport staff: not payable.

EU Court of Justice, case C-28/20
Already turned down by DAT? Forward us the reply. We compare it with weather and operational data and, if it falls short, follow up with a formal demand and court action. Check your DAT flight.

Volidisicilia, Voli delle Marche and DAT in Scandinavia

The Pantelleria and Lampedusa routes are awarded through a contract with ENAC, the Italian aviation authority. DAT has flown them since 2018, and the latest extension runs to 31 October 2026; for later flights, check your booking for the operating airline, because the claim always goes to the carrier that flew you. Since November 2025 DAT has also connected Ancona with Rome Fiumicino and Milan Linate under the Voli delle Marche brand. Outside Italy, the airline's main base is Copenhagen, with regional services in Denmark and Norway such as flights to Bornholm. All these routes are covered by EU261.

How to claim from DAT

You can contact DAT's customer service yourself through its official website, attaching your booking and boarding passes. Here's what each route involves.

On your own

No fee, but you manage the exchange with a Danish airline. If it refuses, you can turn to the national enforcement body of the country where the flight departed (ENAC for Sicily) or to the courts.

With DelayFlight24

Two minutes and an online signature. We handle the claim, formal demand and litigation with our own lawyers. You only pay if you're paid: 25% + VAT, leaving you €173.75 of €250. Legal costs stay with us even if a case is lost.

If DAT has already refused

Send us the airline's email. If the reasoning is weak, we restart with a formal letter of demand.

Documents to have ready

  • Booking or boarding passA photo of the desk receipt works too.
  • Passport or ID cardFor each traveller, including children.
  • DAT messagesDelay or cancellation texts and receipts for expenses.

Time limits

EU261 sets no deadline of its own; the national rules of the country where you bring the claim apply (EU Court of Justice, case C-139/11). A Lampedusa holiday from a few summers back may still qualify: enter the date.

How long DAT takes to pay

If DAT accepts, payment normally arrives within a few weeks. Where a formal demand or court case is needed, allow a few months. We transfer your share as soon as the money reaches us.

Lost or damaged luggage on DAT

Bags fall under the Montreal Convention rather than EU261. Fill in a PIR at the baggage desk before leaving the airport, then write to DAT within 7 days for damage and within 21 days of delivery for a delayed bag.

DAT contact details and flight status

Head office
DAT A/S, Vamdrup (Kolding), Denmark
Italian brands
Volidisicilia (Pantelleria and Lampedusa), Voli delle Marche (Ancona)
Complaints
Customer service contacts on the official site, flydat.it
Flight status
Airline website or departure airport screens
Nothing to pay unless we win. Our fee comes out of the compensation recovered, and we cover legal costs. Check your DAT flight.

What if DAT does not pay? We go all the way

Many airlines only pay when they realise we will not give up. If they refuse or do not reply, our lawyers take legal action, and you do not have to do anything.

Claim to the airline

We send the formal claim with all the documents.

Formal notice

If they do not pay, we send a formal notice with legal value.

Our lawyers in court

Our lawyers take the airline to court, all the way to a judgement.

  • If we lose, you pay nothingNo fee and no costs. If we win, the fee is 40% + VAT.
  • Legal costs are on usYou pay nothing for the court case, even if we lose.
  • All the way to a judgementWe do not stop at the formal notice: if needed we go to court.

DAT compensation: frequently asked questions

How much compensation does DAT pay for a delayed flight?
€250 per passenger on routes up to 1,500 km, which covers all its Sicilian island routes such as Palermo–Lampedusa and Trapani–Pantelleria. You need to have arrived at least 3 hours late, and the cause must not be an extraordinary circumstance.
Is DAT covered by EU261?
Yes. DAT A/S is a Danish airline, so the Regulation applies to its flights departing from the EU and to its flights arriving in the EU from outside.
What is Volidisicilia?
It is the brand DAT uses for the public service flights linking Pantelleria and Lampedusa with Palermo, Trapani and Catania. Your rights are exactly the same as on any other DAT flight.
My flight to Lampedusa was cancelled because of wind. Can I still claim?
Possibly. Strong winds can be extraordinary, but only if they actually prevented your flight. We check the airport's weather records and other movements at that time. Care, plus a refund or rebooking, is owed in any case.
I was stuck overnight on Pantelleria. What does DAT owe me?
Meals, drinks, a hotel and transport between the airport and the hotel. If DAT didn't arrange them, keep your receipts and claim the costs back, separately from any compensation.
Does an Italian air traffic control strike entitle me to compensation?
No, it is an extraordinary circumstance. You still keep the right to care and to a refund or new flight. A strike by DAT's own crew, by contrast, normally does give rise to compensation.
Who will operate the island flights after October 2026?
DAT's contract with ENAC was extended to 31 October 2026. For later flights, look at the operating carrier on your booking: the claim always goes to the airline that actually flew.
Are DAT flights from Ancona covered?
Yes. Ancona–Rome Fiumicino and Ancona–Milan Linate, sold as Voli delle Marche, are EU departures with an EU airline: a 3-hour delay or late cancellation can mean €250 per person.
What does DelayFlight24 charge for a DAT claim?
Nothing upfront. If we recover the money, we keep 25% + VAT, so €173.75 of €250 is yours. Any legal costs are ours, even if the court case is lost.

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